"Your call is NOT important to us.
"Nor is your custom at the LCB website for online business."
A message to Pennsylvanians from your governor, Tom Wolf.
State Stores offering curbside pickup orders starting Monday at certain locations
Fine Wine & Good Spirits is offering curbside pickup to customers starting Monday at a limited number of locations.
Each store will take orders by phone from 9 a.m. to 1 p.m., or until the store reaches the maximum number of orders it can fulfill that day, Monday through Saturday.
The Pennsylvania Liquor Control Board said customers will be allowed to place one order of up to six bottles.
I tried a few of the local stores. Phone lines were busy both before and after 9 am, at every story I tried. Did they just leave them off the hook?
Same result for various spot checks during the day.
They probably did nothing to increase call capacity, just as the online site did nothing to increase its capacity when the governor closed all the stores and decided all the buyers in the state could just go to the website.
PPG said about a week ago that 1 try in a thousand actually succeeds in reaching the site to make an order.
I can think of a Democratic governor who may never win another election.
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